Thank you for your patience as GoPro processes HD HERO Camera pre-orders as quickly as possible. In order to provide customers with a more accurate approximation of shipping dates, we're publishing the below estimates.

 

This table represents the current, best estimate for the shipping timeframe of your order. (Information is updated daily) To use the chart:

1. Identitify the product about which you are inquiring: HD Helmet, HD Motorsports, or HD Surf HERO.
2. Follow the corresponding column down to identify your order number.
3. Look to the right-hand, green column for the corresponding date, which indicates the first day of the week during which your order will ship out of GoPro's Northern California warehouse. (example: HD Surf HERO, Order# GOPRO-41455, will ship during the week of 16-Nov)
4. For general information about estimated package transit times, once your order has left GoPro's warehouse, please see the Shipping Policy FAQ.

 

 

 

If it becomes necesary to change your pending pre-order, please use the Customer Support form.

 

PLEASE NOTE: you will receive an email confirmation as soon as your order ships out, which will include a FedEx or UPS tracking number.